HOPLA Online

The world of technological revolution and the internet offers a number of work-from-home opportunities. One of the most popular remote work is online data entry. Over the years, online data entry jobs have been flourishing the internet. However, there are still a lot of misconceptions about the topic. That is why we have listed some of the most common remote data entry misconceptions. MYTH 1: Online Data Entry Requires Complex Skills and Training One of the common misconceptions people have when they hear online data entry is that it requires a lot of training. Another thing is that it needs complex skills.  The truth is, it doesn’t. Remote data entry requires a minimal amount of specific training. It is open to anybody who is willing to work as a data entry clerk as it doesn’t require any professional and educational background. No special skills required but the following: Computer and Typing Skills No data can be entered if you do not have a computer to input it to and if ...

The way the company market their products had changed over the years. It is no longer confined to marketing through televisions, newspapers or radios. Thanks to technology and the internet, attracting customers had never been this easy. With the aid of a digital advertising agency, marketing your product and services across the globe has become possible. Today, social media has gained dominance in the business industry. Flashing products and services advertisement for different companies. Social Media, indeed, has been involved with how companies gain traffic. But, how does digital advertising agency cope with this surge? Are they threatened by it? Or could they use it to their advantage? Social Media and how it affects Digital Advertising Agency There is no doubt that social media has dominated the World Wide Web. With its new and enhanced features, more and more people continue to get hooked to it. In fact, statistics show that from around 2.62 B social media users today, the nu...

How a HOPLA virtual assistant talent looks like is energy in action, fueled by passion and sweetened by a very helpful customer-service orientation. HOPLA , if you are new to our site, is the name of our organization — a managed outsourcing company that provides companies with services from qualified outsourced talents like writers, designers, administrative assistants, and virtual assistants, just to name a few. Our company name is actually an acronym for Home-based Organised Professionals Leveraging Agility. If you want to hire a virtual assistant , we’re the right place to go to. Virtual Assistant talent services like no other You might have heard from well-meaning colleagues that it’s easy to find and hire one from the net. While there are freelancing sites that do allow you to contact individual talents who specialize in virtual assistance, HOPLA goes the extra mile for you by screening the candidates on our list to see whether they match your actual requirements. We also sit ...

Virtual assistants are heaven-sent. Not only do they help us with our daily tasks, they also lift the weight of the daily grind for most parts. Newbies who want to get help from the virtual angels are usually clueless about virtual assistant pricing strategy. But really, how do you know when a virtual assistant’s service rate is too high or too low? The term “expensive” will always be different for everyone that is why Virtual Assistant pricing strategy also varies a lot. For example, $5 per hour virtual assistant rate might seem very cheap for clients operating in western countries. However, this rate can be reasonable enough for an hourly rate for clients operating in Asian countries depending on the task. Freelancers from Europe and America can also demand a much higher virtual assistant rate and just became a widely-accepted notion in the virtual space, which, in a sense, might sound unfair. Considering some important factors, you can achieve a better understanding of how freel...

Distributed outsourcing has leveled the business playing field around the world, creating a pathway by which small-to-medium-sized enterprises can compete with the multinationals and larger companies. It reduces overhead costs considerably while ensuring that service agreements are met. That it is done remotely adds to the company’s overall agility and ability to adapt to the changing times. One more advantage to employing this kind of service is that it provides the company access to global talents without blowing up its budget. Since its boom in 2000, the distributed outsourcing market has soared spectacularly as more companies have begun to take note of the advantages its services offer them. To date, according to Statista , the global revenue of distributed outsourcing has reached $88.9 billion. Still, despite many companies hitching on to the distributed outsourcing bandwagon, not many still understand what it is, exactly. The CEO’s and entrepreneurs who make the decision ultima...

Increase your sales with a remote social media manager. Yes, a bold claim yet remains as one of the most effective keys to driving traffic to your site, boosting the number of your followers, and converting likes and inquiries into actual sales. It’s cost-effective, quick, market-driven, and can give you answers to all those marketing questions that have been hiding at the back of your mind. A social media moderator who’s working offsite but delivers on the job can do wonders for your sales efforts. Your sales people are tasked to sell, that’s their job. That means a lot of cold calling, emailing, facetime meetings, virtual conferences, and meet-and-greet until the contract is signed. They know their numbers and their customers. They can go a dozen extra miles for you if it means getting the customer to come on board.   What they don’t do or merely not experts on is social media marketing. This is currently the secret sauce to revenue generation today which means it is high time for ...

In this digital economy, efficiency, convenience, and accessibility play a very important role when it comes to achieving a satisfying user experience. The use of online virtual desktop becomes a ready-made available option for organizations who want to maximize their resources with its countless benefits. However, although virtual desktop infrastructure (VDI) offers cutting-edge advantages, many are still hesitant to adopt this technology for their organization because of its complexities. How does VDI really work? What can it do to help a business prosper in this ever-competitive market? Let’s get to the nitty-gritty to find out the answer. What is an online virtual desktop Online virtual desktop, famously known as virtual desktop infrastructure (VDI), enables a team of workers (the users) to work on desktops and applications that run inside a centrally-hosted virtual machine that lives in either server or in the cloud. It helps to streamline management in an organization by ce...

Why do you — as a brand as a company — need live chat service?  And for that matter, why do you need these dedicated team of virtual customer service reps who attend to your clients 24/7?  How do you spot the talented, reliable, and hardworking ones from those who just might disappear without even giving notice? How do you formulate the best interview questions and answers before you hire live chat agents? In the virtual world, freelancers have been known to just jump from one gig to another, crippling customer service operations in the speed of the transition. This is something that you’d want to avoid at all costs because your customer base is your lifeline. Your relationships with them are integral to your revenues coming in. The happier your customers, the more probable that they will continue to engage your services, the more business you enjoy. Live chat support is one way by which your customers remain connected to you. At any given time, they will want to contact you; this hap...

Customer satisfaction is always a top priority. But when we are incapable of responding to their concerns, especially those that need a prompt response, the satisfaction curve might not look favorable. Putting your business out there is one thing, taking care of your customers is another. Implementing a managed live chat support for your online store could be the next best move for your business. Customers expectations are constantly growing. Gone are the days when email is the only way for your customers to reach you. To be honest, opening an email can be dreading, more so on non-working days. Aside from the fact that it is flooded with unwanted newsletters you can’t remember you subscribed to, email gives the horror of not receiving an urgent response from people on the other side. Don’t give your customers these undesirable feelings when reaching out to you. Managed live chat support changes customer service Managed live chat support has changed the way customer service works for...

There is no doubt that we are living in a world of technological advancements and the digital revolution. With the presence of the internet, people continue to create newer medium to make communication fa ster- connecting people despite geographical restrictions. The internet also changed the way people work, and do businesses. Social media platforms and different company websites became a medium to promote services and recruit people. Despite this availability and accessibility, people still crave for human interaction. The reason why companies continue to provide online support chat to help you with your inquiries. However, not all companies are able to provide real-time response to their customers’ inquiry which paved way for live chat support outsourcing industry to boost within just a short period of time. Live Chat Service As years pass by, technology continues to change the way things are done. This is most evident in the business sector. The rise of digital marketing changed ...

If you have a travel agency, or you are in the travel, tourism, and hospitality industries, the first thing you should do is power up your presence on the digital plane. Tried-and-tested traditional practices like offline ticketing or even simple internet research are fast becoming irrelevant. You have to be on the cutting-edge if you want to keep your travel-loving customers coming back to you. The good news is, you can transform your outdated travel agency by hiring a social media manager. A social media manager, also known as a social media marketing manager , is more than just someone who posts your latest promos on Facebook account or creates those stunning landscapes for your Instagram page. He is also more than just your frontline defense when the occasional irate client complains. Hiring a social media manager now means entrusting him with your brand and its public relations image as well as marketing positioning. With the assistance and support of your marketing manager, he b...

Before you hire creative talent, you should know this: you’re facing a high demand and short supply. Every business will eventually have a need for creative people . They play a role in every aspect of an organization. Unfortunately, creativity isn’t found in everyone. In today’s market, every business is looking for creators and innovators. So, if you want to find the best ones, you should know where and how to look. In this post, we’ll take a look at the 5 things to consider before and during creative recruitment. These will help ensure that you hire creative talent effectively and efficiently, as well as retain them. 1. Fine-Tuning Your Hiring Process Hiring for a creative post is a bit different from hiring for technical and analytic jobs. Needless to say, you also need to be creative. What’s good about hiring creative talents is that it’s easy to know right away if an applicant has what it takes. You can skip red tape and jump onto the skills test. Have applicants perform a ta...

It’s only a matter of time before a company starts building remote teams from inside, or engaging or deploying one externally through a managed outsourcing company. Technology and the new mobile workforce have made it convenient for groups of people to collaborate and communicate about a certain project while based on several locations. One attraction of having this kind of a virtual workforce is that the project is ongoing, thanks to the different time zones that the members are living in. As one team of remote workers turn in for the night and logs off, their colleagues at the other end of the world are just about to log in and start their day. Cost reduction is another advantage in having remote teams. Globalization is becoming a new normal. Regardless of their size and resources, companies want to enlarge their market, and that includes the customers from other regions and nations. The advent of the internet, e-commerce, social media, and a network of websites has made it possible...

Years of experience as a remote project manager has brought me career advancement and a lot of challenges, too. The shift in focus to online project management has brought a drastic change in both office-based and virtual companies. Project management demanded so much effort and expertise which extended to more than just monitoring simultaneous projects. This includes superb communication within different teams within the company. My role as a remote project manager is both challenging and rewarding as I extend my project management skills to people management in order to create an environment in which a remote worker can thrive while doing the things they ultimately love. Benefits of being a HOPLA remote project manager Deserting the office work setup was the best decision I ever made. But leaving my previous work wouldn’t be possible if I didn’t find a new home at HOPLA (Home-based Organised Professionals Leveraging Agility), a team of global talents working from home. Here ...

How to hire a personal assistant online is one question or challenge that the perpetually busy business owner or entrepreneur will eventually ask himself. He or she reaches that turning point upon the realization that a lot of his time is being consumed to paperwork, menial tasks, and small but time-eating chores that could have been delegated to a junior member of the staff. He or she keeps on missing out on important meetings with customers or cannot focus on strategy formation and other executive decisions . At the same time, the company may not have the kind of budget that will allow them to hire a department or several staff members who can assume this workload for them. The option to hire a personal assistant online then becomes attractive to him. First, the costs compared to hiring full-time employees are smaller by comparison. Second, an online personal assistant can work under a more flexible arrangement that is more suitable to the business owner’s objectives. For example, h...

Acquiring an effective outsource customer support for startups is a no-brainer. A well-managed customer service can increase client retention; this is enough reason for businesses to outsource customer support agents to cater to their growing client base. Aside from quality performance provided by outsourced customer support, effectiveness and efficiency are also measured through productivity, availability, cost reduction, and most importantly, conversion. Startups are known for having fresh, innovative ideas, not to mention that they are great risk-takers. But they have a fair share of limitations, too. That includes budget constraints, inconsistent progress, and the lack of having a dedicated customer support. As the business grows, which is obviously a good thing, a startup has to keep up and invest in a trusty customer support agent to help them sustain the clients’ demands. Why Outsource Customer Support Outsource customer service agents has always been an option for startups...