HOPLA Online

“How does one become a content moderator?” It’s the question that many bloggers, social media buffs, and many online journalists, writers , and editors are asking. The same is true of the decision-makers on the other side of the pond: the website and social media account owners who are in dire need of excellent and diligent professionals who can do the job. The answer to the question is important because demand for a content moderator just might outstrip supply. One reason for that is, according to The Business Insider , not many stays on the job. Sometimes, it takes a year at the most before even the best ones quit and look for other work. There are almost always vacancies — even in the more popular giants like Facebook and YouTube. On the surface, how to become a content moderator seems to be a simple, yet time-consuming task. It is mainly concerned with viewing the dozens, if not hundreds, of posts or videos that are uploaded by the site’s many users every single day. He or she has...

Customer service outsourcing companies listen to your customers and ultimately provide them the best after-sales experience. Building a brand does not stop at creating a product and selling it. In this age of instant sharing through social media and the Internet, customer opinions matter more than ever. Shaping customer views, however, is not only influenced by the quality of your products. It largely also depends on how you handle customer feedback . Building Bridges with Trusty Customer Service Outsourcing Companies Businesses across sectors aim to boost brand image and expand customer reach.  They are aware that promoting and selling a superior product means nothing if customers complain about their overall service. Although a high-quality product is essential to success, it is good customer care that builds your relationship with customers and improves sales processes. Businesses are investing in customer service to reap the promise of unwavering loyalty and financial benefits...

Fake news flooding the internet, making it hard for users to distinguish them from the real, documented stories. The fallout after the Facebook debacle, causing social media buffs to demand for increased data protection. Business brands pulling out their ads that have been placed beside others that apparently advocate discrimination, violence, and other hate crimes. These are just some of the factors in the past years that have led to the rise of the content moderation agency. All the turmoil on the internet right now, especially social media, have made companies and consumers alike for the need of moderation in the content that is being posted online. Let’s be clear about this: this is moderation and not censorship. Censorship means the rigid enforcement of rules that can violate the expression of free speech, which is one of the cornerstones of a democracy. It can also prevent healthy and intelligent dialogue among the various communities. Moderation , on the other hand, means mak...

You have finally set up your Facebook Business Page . Surely, you’re excited to see how it can expand your market base. Facebook remains the number one social media network, with more than two billion users (and still rising). But after a couple of days of posting a few photos from your last event, you realize you need to do more. Meanwhile, feedback is trickling in from members who have liked your page. You want to answer them correctly to engage them — but how do you start?  That’s when you realize that Facebook content moderation is a very effective digital marketing tool that can make your business grow. Here are smart tips from expert content moderators, showing you how you can make your Facebook Page work for your business. You and your Fans — your customers — can build relationships, while having a lot of fun, too! Protecting your Community with Facebook Content Moderation Tools First, set the guidelines clearly but politely. A Facebook moderator does not want to turn away p...

It’s safe to say that most companies these days do remote data entry job. No piece of information can be dismissed, and collecting and categorizing them just might lead to insights that can bring about business success. Outsourcing to a third party such as to a managed outsource provider like  HOPLA is also becoming trendy because it prevents the business owner from investing time. It saves him from horrendous expenses and gets only trained experts in the field. This, in turn, gives him the opportunity to do what he loves the most:  improving his company, widening his market, and increasing his sales. The beauty with HOPLA though is that even when you choose to outsource these employees, you still get the final say on who will join your team. It is then handy for you to understand the traits that your eventual hire should not and never be. Look out for remote data entry job’s no-no traits If any of the remote data entry job employee’s NO-NO traits show up during the interview, then ...

There’s certainly no stopping the growth of remote-based jobs. This global phenomenon continues to transform the way businesses conduct their operations . From hiring to measuring productivity, remote jobs online deliver change, power it, and show no signs of slowing down. Defining this trend can be a bit tricky. However, a look at data compiled by various agencies over the years can help make sense of why remote administrative jobs are here to stay. Data on Remote Administrative Jobs A wealth of articles, studies, and reports have been published on the benefits of virtual assistant jobs. The data on the increase of remote jobs online and even the success rate of online recruitment are rampant. By delegating tasks to a virtual assistant , businesses save time, cut costs, and improve processes and services. Remote workers, on the other hand, enjoy schedule flexibility, no commute, and more time with their family. Whether it’s a freelance, part-time, or full-time arrangement, busines...

To become a virtual personal assistant means to help a business owner achieve success. Virtual personal assistants are real-life angels who make the daily business process a bliss by offering support and assistance. But in a fast-paced world, the competition is tight and it’s necessary to upgrade your skills. Make yourself an indispensable virtual personal assistant by investing in new learnings and keeping your knowledge always up to date. In-demand skills to become a virtual personal assistant These days, companies consider more than just the ability to do menial tasks. A can-do attitude is a no-brainer. Excellent communication skill is more than necessary. But in the present time, they also prefer someone who has a wide set of skills  to help a business scale faster and generate better sales. Here are some of the most in-demand skills that you may consider for self-learning. WordPress Management Most websites run in WordPress and having basic knowledge on this blogging platfo...

Most customers look up the web for reviews when they learned about a new store or product. It goes the same when someone looking for a specific service stumbles upon your business. Internet content moderators come in handy in maintaining an impressive online profile to magnet curious customers to trust your brand. Online reputation and content moderation Online and reputation and content moderation merge together in building an impressive and decent online business profile. Warren Buffett said, “It takes 20 years to build a reputation and five minutes to ruin it.” In the digital society where customer feedback can come at a second, be it through ratings of personal client testimonial posted on their personal social media account, online reputation can suffer in an instant. Let’s look back at these brands who have undergone a huge crisis in the previous years and the lessons we can take from them. British Airways. In 2017, British Airways encountered a system meltdown which ca...

Up until today, SMEs who are new to the game are still skeptic about the benefits of outsourcing data entry jobs . This is because there are many misconceptions about data entry that they are actually missing more opportunities than dodging extra expenses! Yes, you will shed a few more bucks for individuals to do these mundane jobs but with all that saved time, effort, and increase in your sales, you’d actually be earning a lot more when you outsource data entry jobs . Industries Looking to Outsource Data Entry Jobs Not fully convinced yet?  Now that everything is  turning digital , there is a lot more spacious room for data entry jobs across all industries.  Here are some of the booming industries of today taking advantage of this modern service. Healthcare Industry When it comes to keeping track of the patients’ records or documenting medical insurances, physical copies may be detrimental to the establishment’s productivity. This is where online data entry jobs come in the hea...

Marketing has drastically changed over the years. The way we market became easier with the rise of social media platforms. The internet has indeed opened many doors- like bigger target markets, more creative ways of marketing and the like. Despite all these advantages, a remote digital marketing manager knows the complexity technology has brought to marketing. Gone were the days when companies only had one physical brand to create and maintain. Today, companies have a digital brand. That online brand that they have to maintain and present to their target markets. An online brand that reaches people from any part of the globe. A brand that communicates across all genders, ages, and races. All these made it more challenging to build and manage your digital brand. However, thanks to your remote digital marketing manager , you are not alone in the process. Building Your Online Brand with the help of a Digital Marketing Manager ” Your brand is how people perceive you wherever they intera...

Content is king. And while it may sound as cliche as it can be, it becomes a cliche for a reason: it speaks of an absolute truth. Content marketing is booming and you need an excellent creative talent to level up your game in the digital marketing scene. Whether you’re in the B2B or B2C space, it’s necessary to upgrade your content into a consumable commodity that will enthuse your target consumers. So how do you do that? What’s the recipe for a good content? HOPLA has all the content-related secrets you need to know so read on to get some more tips! A Creative Talent such as a Content Writer embraces challenges HOPLA has gathered a pretty good number of wordsmiths in the team who came from different fields but aspire to achieve a common goal: produce quality content that will attract returning customers. Our creative talent and content writers follow an SEO-friendly writing and editing standards that match the needs of a business who want to rank on top search engines. Assigning...

The way that social media has changed the global business landscape and customer engagement is undeniable. Across different industries, it is now difficult to think about setting up a business without a clear social media strategy. Every business, large or small, must be ready to support how people form opinions about their brand. One way of doing exactly that is to hire a social media virtual assistant. Certainly, if you want to expand your online reach, let a virtual personal assistant take on the challenge . The Prevalence of Social Media Social media use is widespread, thanks to the ever-changing developments in technology. People browse their Facebook, consume 280 characters on Twitter, and share images on their Instagram all day and night. In fact, most consumers nowadays rely on their social media connections to find products and reviews before making a purchase. Market research company GlobalWebIndex illustrates how 54% of social browsers use these platforms to research prod...

We are living in a world where technology is integrated with everything that we do and wherever we are. With the rise of the internet, the world we are living in is becoming more “social”. Thanks to social media platforms, it feels like the world is within our reach.  The chances of being able to interact with people from all parts of the world grew higher. Likewise, the chances for marketers to engage potential customers also increased through Social Media Marketing. This paved the way for Social Media Moderator jobs to surface in the business industry. But, have you ever wondered what can a social media manager cost your company? If yes, then let’s find out. Hiring a Social Media Manager Hiring a social media moderator is yet the best way to utilize the use of social media platforms, most especially if you are launching a new product. This also works if you are trying to promote an existing product to a wider range of prospect customers. Social Media Moderators help a lot in the...

Community moderation outsourcing has been exclusively helping businesses bolster their online presence and brand identity in previous years, especially in this community-driven digital era.  Community moderator job is more than just answering queries from the audience and potential customers. It requires building a unique online personality which your potent ial customers will love to interact with. Community moderators need to be energetic and always-on-the-go brand representatives who will magnetize a wide variety of market that can be converted into loyal, paying customers. More than interaction, community moderation outsourcing also aims towards creating a fun and safe online environment by watching over behaviors taking place within your brand’s online territory. If you’re a content creator or a business owner who lack the time to go through small, delicate, but impactful details like this, you definitely need a community moderator who will do all the smart and witty work fo...